Shipping Options
All in stock orders will ship within 1 to 3 business days (Normally if possible, expected to be shipped same day). However, there may be times when a product you have ordered is out-of-stock at our distribution center which will delay fulfilling your order. Normal transit times for products that have to be transferred from an alternate warehouse to our distribution center range from 2 to 5 business days.
If the item is not available at the alternate warehouse, it will be considered backordered. Manufacturer backorders may create longer delays and vary widely. We will keep you informed via email of any products that become backordered and/or unavailable from the manufacturer. If your order contains multiple items and one or more parts are out of stock, we will ship your order when it is complete. (Split shipments are available upon request and may require additional shipping.)
Please contact us if you ever have any questions about your order. We are eager to assist in any way possible. Call us at 305-633-0732 (Monday thru Friday 8:00am-5:00pm EST)
Note: We cannot guarantee when an order will arrive once we have shipped it. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by holidays, weather related shipping delays or product availability.
Please note: Holidays observed by Austral International Co. and/or UPS/USPS are not considered business days for the purposes of estimating fulfillment or shipping transit times. We ship to physical addresses in all 50 United States and to PO Boxes in all states.
Shipping & Handling Fees
(Guarantee delivery to all states)
- Your cost of shipping at checkout represent the cost we pay for shipping using our account for that particular carrier.
- Handling Fee amount are calculated automatically upon the 4.40% of the total item/s amount excluding taxes and shipping.
- Handling Fees are includes as part of the shipping cost.
- The type of shipment you select at checkout will be the type of shipping service you will receive.
- International Shipping Duties, Handling, and Fees will be paid for the receiver.
Please allow up to 24 hours for tracking information and order processing information to be available AFTER you have received your confirmation e-mail that your order has been shipped.Orders could possibly be shipped from multiple locations.
Express Shipping Service & Request to Change Service
In order to change the shipping service please contact us.Upgrading a shipping method does not change how long it takes us to ship products. It only reduces the travel time after leaving our warehouse.For example: an out of stock part might take two or more days to leave our warehouse, but then would be guaranteed (by Shipper) to arrive in two business days.
Truck Freight Shipments
Items too heavy or too large for standard ground shipments will be shipped by truck. Please call us for a freight quote. Include your daytime phone number on the order form so the carrier can schedule merchandise delivery to be made when you will have unloading help on hand. Always better if you can arrange drop off at a commercial location. (Truck freight companies do not require their drivers to unload shipments. An additional lift gate charge may apply if the driver unloads the merchandise.)